Frequently Asked Questions

You cannot buy it yet as it is in development phase. Helse uses the FDA-approved Ossler device, which will connect directly with your healthcare provider.
Helse is a software platform that works with the FDA-approved Ossler device, which includes cameras, a monitor, a thermometer, a stethoscope and an otoscope. Once the platform is live, you will need the device and signing up for a Helse account in order to access your healthcare provider.
The Helse platform uses exclusively the FDA-approved Ossler device.
The Helse platform will be tied into a network of qualified healthcare providers in the US that you can select from. Because the visits are virtual, geographic proximity is not an issue.
No, all you will need is to follow the instructions, follow upcoming FAQs and/or contact our customer service team. The healthcare provider can also help you navigate the Ossler device, but it is very user friendly and intuitive.
When you connect with our network of healthcare providers, you may select the one that is covered by your insurance.
The Helse platform and Ossler device allow you to perform the following exams: temperature, heart, lungs, ear, throat, nose, abdomen, skin and eyes.
Yes, you can use the Helse platform and Ossler device from the road, provided you have a Wi-Fi connection.
Only you and your healthcare provider have access to all your exams and data. Helse is a secure device with the strictest privacy standards.
Helse uses exclusively the Ossler hardware device, which is cleared by the FDA.
Yes, the Helse platform and accompanying Ossler device are HIPPA compliant.

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